pph62 Privacy Policy
At pph62, your personal data is treated with the same care we put into every other part of the platform. This Privacy Policy explains exactly what we collect, why we collect it, how we use it, and the rights you have as a Filipino player under Philippine data privacy law.
How pph62 Protects Your Privacy
These cards summarize pph62's core privacy principles. They are not a substitute for the full policy — please read the complete text below before using the platform.
256-Bit SSL Encryption
Every byte of data transmitted between your device and pph62 is protected by industry-standard 256-bit SSL encryption. Your account details, payment information, and gaming history travel over an encrypted connection at all times.
Philippine Data Privacy Act Compliant
pph62 operates in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012. Your rights as a data subject — including the right to access, correct, and erase your personal data — are fully respected on this platform.
No Data Selling
pph62 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your information is used exclusively to operate and improve the pph62 platform and to fulfill our legal obligations.
Purpose Limitation
Data collected by pph62 is used only for the specific purposes stated in this Privacy Policy — account management, payment processing, security, compliance, and platform improvement. We do not repurpose your data without notifying you first.
Full Transparency
We believe you have the right to know exactly what data pph62 holds about you. This policy documents every category of personal data we process, why we process it, and who we share it with. No hidden data practices, ever.
Your Rights, Always Respected
You can request access to your personal data, correct inaccuracies, withdraw marketing consent, or request deletion of your account data at any time by contacting pph62 support. We process all data subject requests within the timeframes required by Philippine law.
Introduction
pph62 ("the Company", "we", "us", or "our") operates the online gaming platform accessible at pph62.net (the "Platform"). This Privacy Policy describes how pph62 collects, uses, stores, shares, and protects the personal information of users ("you", "your") who access or register on the Platform.
This Privacy Policy is issued in compliance with Republic Act No. 10173, known as the Data Privacy Act of 2012 of the Republic of the Philippines ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). pph62 also operates under the licensing and regulatory oversight of PAGCOR, which imposes additional obligations on the handling of player data.
If you do not agree with any part of this Privacy Policy, you must discontinue use of the Platform immediately and may contact us to request deletion of any data we may already hold about you.
Data We Collect
pph62 collects personal data through your direct interactions with the Platform, automatically through your use of the Platform, and, in limited circumstances, from third-party sources. The categories of personal data we collect include the following:
- Full legal name, date of birth, and nationality
- Government-issued identification numbers (for KYC verification purposes)
- Residential address, city (e.g., Manila, Cebu, Davao, Quezon City, Makati), and province
- Email address and mobile phone number
- Username and encrypted password
- GCash or Maya wallet identifiers (partial, for transaction matching)
- Bank account details for BPI, BDO, UnionBank, and other supported banks (partial reference numbers only)
- Transaction history, including deposit amounts, withdrawal amounts, and timestamps
- Cryptocurrency wallet addresses for USDT TRC20 transactions
- Wagering history, game session logs, and bet amounts
- Game preferences, bonuses claimed, and promotional participation records
- Responsible gaming settings and self-imposed limits
- IP address and approximate geolocation
- Device type, operating system, and browser type/version
- Session timestamps, page views, and navigation paths within the Platform
- Cookie identifiers and similar tracking technologies (see Section 6)
- Records of live chat conversations with pph62 customer support
- Email correspondence sent to or received from pph62
- Feedback, survey responses, and promotional opt-in records
How We Use Your Data
pph62 processes your personal data for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account creation & management | Registration & identity data, contact details |
| Identity verification (KYC) | Government ID, full name, date of birth, address |
| Processing deposits & withdrawals | Financial data, transaction records |
| Delivering gaming services | Gaming activity data, session data |
| Fraud prevention & security monitoring | Device data, IP address, transaction patterns |
| Responsible gaming compliance | Gaming history, deposit/loss patterns, self-exclusion records |
| AML & regulatory compliance | Identity data, financial data, transaction history |
| Customer support | Communications data, account data |
| Platform improvement & analytics | Technical data, gaming activity data (aggregated) |
| Marketing & promotions (with consent) | Contact details, gaming preferences, opt-in records |
pph62 will not use your personal data for any purpose not listed above without first notifying you and, where required by law, obtaining your consent.
Legal Basis for Processing
Under the Data Privacy Act of 2012, pph62 processes your personal data on the following lawful bases:
- Contractual necessity: Processing required to create and manage your account, accept deposits, process withdrawals, and deliver gaming services — all of which are necessary to fulfill our contract with you as a registered player.
- Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA) of the Philippines, tax obligations, and other applicable Philippine laws and regulations.
- Legitimate interests: Processing carried out for fraud prevention, platform security, abuse detection, and improving the reliability of the Platform — where these interests are not overridden by your rights and freedoms.
- Consent: Processing for marketing communications and non-essential analytics, which you may opt out of at any time by contacting pph62 customer support or updating your account notification preferences.
Data Sharing & Disclosure
pph62 does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
pph62 is required by Philippine law to disclose player information to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), and law enforcement authorities where lawfully required or where we have a good-faith belief that disclosure is necessary to prevent fraud, criminal activity, or harm.
To process deposits and withdrawals, pph62 shares limited financial data with payment partners including GCash, Maya, BPI, BDO, UnionBank, and other supported payment channels. These partners are bound by their own data privacy obligations under Philippine law and are permitted to use your data only for the specific transaction being processed.
pph62 works with licensed third-party identity verification service providers to conduct KYC checks as required under PAGCOR regulations and AMLA. These providers process identity data strictly under data processing agreements that prohibit any secondary use.
Certain technical functions of the Platform — including cloud hosting, database management, and cybersecurity monitoring — are provided by third-party technology partners operating under strict data processing agreements. These partners access only the minimum data necessary to perform their contracted functions.
Cookies & Tracking Technologies
pph62 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain your login session, and gather aggregated analytics data that helps us improve the user experience for Filipino players.
- Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking core Platform functionality.
- Functional cookies: Store your preferences such as language settings and responsible gaming display options to improve your experience on return visits.
- Analytics cookies: Collect aggregated, anonymized data about how users navigate the Platform — such as which games are most visited and where users encounter errors — to help pph62 improve the Platform. No individual player is identifiable from this data.
- Marketing cookies: Used only with your consent to display relevant pph62 promotions. You may withdraw this consent at any time.
You may manage or disable non-essential cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging in or using core Platform features. pph62 does not use any third-party advertising network cookies.
Data Retention
pph62 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
- Account and identity data: Retained for the duration of your account plus a minimum of five (5) years following account closure, as required by PAGCOR and AMLA regulations.
- Financial transaction records: Retained for a minimum of five (5) years in compliance with AMLA and BIR requirements.
- Gaming activity logs: Retained for three (3) years from the date of each gaming session, unless a longer period is required for dispute resolution or regulatory inquiry.
- Customer support communications: Retained for two (2) years from the date of the last interaction.
- Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter as evidence of prior consent.
Upon expiry of the applicable retention period, pph62 will securely delete or anonymize your personal data in accordance with NPC guidelines.
Data Security
pph62 implements a comprehensive set of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:
- 256-bit SSL/TLS encryption for all data in transit between your device and the Platform
- AES-256 encryption for sensitive data stored at rest in pph62's databases
- Multi-factor authentication requirements for all internal administrative access
- Continuous 24/7 security monitoring and intrusion detection systems
- Regular third-party penetration testing and security audits
- Strict role-based access controls limiting employee access to personal data on a need-to-know basis
- Regular staff training on data privacy obligations and security best practices
Your Rights as a Data Subject
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pph62:
- Right to be informed: You have the right to be told what personal data pph62 collects about you and how it is used — which is the purpose of this Privacy Policy.
- Right of access: You may request a copy of the personal data pph62 holds about you at any time.
- Right to rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
- Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
- Right to object: You may object to processing of your personal data for marketing purposes at any time. Objections to processing based on legitimate interests will be considered on a case-by-case basis.
- Right to data portability: You may request a copy of your personal data in a structured, machine-readable format.
- Right to lodge a complaint: If you believe pph62 has breached your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
To exercise any of the above rights, please contact pph62's Data Protection Officer via the contact details provided in Section 13. We will respond to all data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.
Children & Minors
pph62 is strictly an adult platform. In compliance with PAGCOR regulations, only individuals who are 21 years of age or older are permitted to register and use the Platform. pph62 does not knowingly collect personal data from individuals under the age of 21.
Cross-Border Data Transfers
pph62 primarily stores and processes your personal data on servers located within or serving the Philippines. In limited circumstances, certain technical service providers — such as cloud infrastructure or cybersecurity partners — may process data in other jurisdictions.
Where such cross-border transfers occur, pph62 ensures that adequate safeguards are in place to protect your personal data, including:
- Data processing agreements that impose data protection standards equivalent to those under Philippine law
- Transfer only to jurisdictions or entities that provide an adequate level of data protection as recognized by the NPC
- Contractual clauses that bind overseas recipients to confidentiality and security obligations
By using the Platform, you acknowledge and consent to such limited cross-border transfers where necessary for the operation of pph62's services.
Updates to This Privacy Policy
pph62 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, NPC guidelines, or PAGCOR requirements. When changes are made, the revised policy will be published on this page with an updated "Last Updated" date.
For material changes that significantly affect how we handle your personal data, pph62 will make reasonable efforts to notify registered players via the email address associated with their account prior to the changes taking effect.
Your continued use of the pph62 Platform following publication of any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how pph62 protects your data.
Contact Us & Data Protection Officer
pph62 has designated a Data Protection Officer ("DPO") as required under the Data Privacy Act of 2012. If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact the pph62 DPO through the following channels:
- Live Chat: Available 24/7 on the pph62 Platform — the fastest way to reach our team for any privacy-related inquiry.
- Email: [email protected] — please include "Privacy Request" in the subject line for faster routing to our DPO team. Do not send sensitive documents (e.g., government IDs) via unencrypted email.
All privacy-related requests and complaints will be acknowledged within three (3) business days and resolved within the timeframes prescribed by the NPC and the Data Privacy Act of 2012.
Your Data Is Safe with pph62
Play with confidence knowing that pph62 handles your personal information with the same care and security we apply to every part of the platform. Ready to experience Filipino-first online gaming?